Privacy Policy of Aozora Movement
Aozora Movement ("we," "our," or "us") is dedicated to protecting the privacy of our customers and online visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, utilize our online platforms, purchase our sports apparel and equipment, interact with our services, or engage with us in any other manner.
We operate out of 3-17-5, Nishi-Shinjuku, Shinjuku-ku, Tokyo, 160-0023, Japan. Our commitment extends to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your personal data is handled responsibly and transparently.
1. Information We Collect
We collect personal data to provide and improve our products and services. The types of information we collect include:
- Personal Identifiers: Such as your name, shipping address, billing address, email address, phone number when you make a purchase, create an account, or contact our customer service.
- Payment Information: Including credit card numbers and other payment details when you make purchases. Please note, we do not store full credit card numbers on our servers; rather, we use secure third-party payment processors.
- Order and Purchase History: Details of the products you purchase from Aozora Movement.
- Usage Data: Information about how you interact with our website and online platforms, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our platforms.
- Preference Information: Your preferences for products, marketing communications, and other settings.
- Communication Data: Records of your communications with us, including emails, chat conversations, and customer service interactions.
- Athletic Data (Optional): If you choose to integrate fitness tracking devices with our services, we may collect data related to your physical activity. This is done with your explicit consent for specific service enhancements, such as personalized product recommendations, and can be opted out of at any time.
2. How We Use Your Information
Aozora Movement uses the collected data for various purposes, including:
- To Process Orders and Deliver Products: Fulfilling your purchases of sports apparel and equipment, managing shipments, and processing returns.
- To Manage Accounts: Creating and maintaining your account on our online platforms, allowing you to access order history and manage preferences.
- To Provide Customer Support: Responding to your inquiries, concerns, and assisting with any issues related to our products or services.
- To Improve Our Products and Services: Analyzing usage patterns and feedback to enhance the design and quality of our athletic wear, sports equipment, and overall customer experience.
- For Marketing and Promotional Communications: Sending you updates, newsletters, special offers, and information about new products or events that may be of interest to you, based on your consent or legitimate interest. You can opt-out at any time.
- For Personalization: Tailoring your experience on our online platform and suggesting products or content based on your purchase history and preferences.
- For Security and Fraud Prevention: Protecting our online platforms, detecting and preventing fraudulent activities, and ensuring the security of transactions.
- To Comply with Legal Obligations: Fulfilling any legal or regulatory requirements, such as tax obligations or responses to legal processes.
3. Disclosure of Your Information
Aozora Movement may share your personal data with third parties in certain situations, which include:
- Service Providers: We engage trusted third-party companies and individuals to facilitate our services, perform service-related tasks (e.g., payment processing, data analysis, email delivery, hosting services), or assist us in analyzing how our service is used. These service providers are obligated to protect your information and use it solely for the purposes for which they were engaged.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. Aozora Movement implements various technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Aozora Movement aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: You also have the right to withdraw your consent at any time where Aozora Movement relies on your consent to process your personal data.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. International Data Transfers
As a company operating globally, Aozora Movement may transfer your personal data to countries outside of your country of residence, including to servers located in Japan or other regions where our service providers operate. When transferring data across borders, we implement safeguards to ensure that your personal data receives a level of protection consistent with applicable data protection laws, such as using Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms.
7. Retention of Data
Aozora Movement retains your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Children's Privacy
Our online platform and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please contact us:
Aozora Movement
3-17-5, Nishi-Shinjuku, Sawa Building 5F
Shinjuku-ku, Tokyo, 160-0023
Japan